Toubleshooting

Tips and tricks for common fireplace problems.

If you're unable to find what you need here, don't hesitate to call us at 515-270-5388 or toll free at 800-270-1847. We have a full service team available to help you with any problems.

Install Manuals and Framing Dimensions

Follow the links to your specific product and downloadable pdf files are available

Install manuals include specific troubleshooting tips as well as framing dimensions for Heat & Glo products.

 


Read More >>
Install Manuals and Framing

Follow the links to your specific product and downloadable pdf files are available

Install manuals include specific troubleshooting tips as well as framing dimensions for QuadraFire products.


Read More >>
Relighting the Pilot

Video and Step by Step instructions on relighting your pilot light


Read More >>
Frequently Asked Questions

Frequently asked questions concerning chimney pipe, direct-vent fireplaces, pilot lights and much more.


Read More >>
Plasma TVs and Fireplaces

Plasma TVs Above the Fireplace?

Reviewer: Phil Connor

We receive a lot of e-mails asking about the possibility (or even plausibility) of placing a Plasma television or plasma monitor above a fireplace.

Living room configurations often put the fireplace as the central focal point.

...

Read More >>
Vent-Free Fireplaces

We, and local building officials, do not advocate or sell vent-free fireplaces. We do not feel that they are safe for use with the way that houses are typically constructed in central Iowa. Because of their design and safety record vented fireplaces are a much better choices than non-vented appliances for the safety and health of a home's occupants.

Following is more information regarding why we feel this way about vent-free appliances.

 

 


Read More >>
Not Seeing What You Need?
Image
Read More >>

 
RocketTheme Joomla Templates